Want to help build the coolest convenience store experience on the planet?

** Starting at $24.25/hour + DOE and Bonus Opportunity**

Essential Duties and Responsibilities: 

• Work Order Management: The FC monitors in-house technician and contractor response and progress to work orders They also monitor and respond to dashboard KPIs and review invoices via computerized maintenance management system.  Manage work orders, invoice review and schedule maintenance using the maintenance management system.
• Store Support: The FC is in frequent phone and email contact with store General Managers and associates.  Stores call with emergency needs and questions.  The FC assists the store with troubleshooting to get the item in question back in service as quickly as possible and avoid contractor or maintenance engineer service calls.  
• Facilities Tech Support: The FC is in frequent contact with maintenance engineers providing a variety of support.  Examples of types of support include CMMS assistance, vendor options, coordination, best practices sharing, and limited coaching/mentoring. 
• Vendor/Contractor Engagement: The FC is engaged with vendors and contractors on a regular basis by e-mail, phone, and ServiceNow.   The engagement includes work order follow-up, emergency response requests, invoice questions, and coordination of activities. 
• Small-Scale Projects: On a regular basis, the FC is required to coordinate small projects or urgent problem resolution involving building systems, petroleum systems, or in-store equipment.   Often, there are multiple contractors involved and coordination is needed to avoid or minimize disruption to customer service.  

Qualifications:  Education 

• High School Diploma or GED Equivalent

Qualifications:  Experience

• 1+ years’ experience in petroleum fuel systems, plumbing, electrical, HVAC, refrigeration, roofing, concrete/asphalt parking lots, carpentry and/or related field, preferred
• Moderate understanding of building systems. 
• Strong proficiency in basic office computer and strong keyboard skills.  Moderate knowledge of Microsoft Office products.   
• Comfortable with a faster than average pace and frequent changing environment  

Qualifications:  Team Member Competencies

• Excellent interpersonal, verbal, and written communication skills, including strong listening skills
• Practice operating independently without the need for continuous oversight or direction
• Proven ability to effectively prioritize and balance competing needs
• A history of taking the initiative to identify and solve work-related problems
• Experience in exercising initiative and sound judgment in decision-making

Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.  Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.